Shipping Overview
We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed with attention to detail, ensuring that your items arrive in pristine condition. Our fulfillment team works diligently to prepare your package, whether it contains everyday essentials or specialty items designed for specific occasions. From the moment your order is placed to its final delivery, we prioritize transparency and reliability.
Shipping Timeframe
Processing times may vary depending on order volume and item availability, but most orders are prepared for shipment within 1-3 business days. Once dispatched, delivery timelines depend on your location and selected shipping method. While we strive to meet estimated delivery windows, occasional delays due to carrier logistics or unforeseen circumstances may occur. Rest assured, we monitor all shipments closely to minimize disruptions.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are automatically calculated at checkout based on your order total and destination. For expedited delivery options or special requests, please contact our customer service team before placing your order.
Shipping Regions
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with customs restrictions may not be eligible for delivery. During checkout, our system will automatically verify whether we can ship to your address. If your region isn't supported, we apologize for the inconvenience and encourage you to check back periodically as we expand our shipping network.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Our tracking system provides real-time updates from dispatch to delivery. If you haven't received your tracking information within 5 business days of ordering, please check your spam folder or contact us at
[email protected] for assistance.
Delayed or Lost Shipments
While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control. If your shipment hasn't arrived within the estimated timeframe, please first check the tracking information for updates. For packages marked as delivered that you haven't received, we recommend checking with neighbors or your local post office. If your order appears lost or significantly delayed, contact our support team at
[email protected] with your order details, and we'll investigate promptly.
Customs & Import Duties
International shipments may be subject to customs fees, import taxes, or other charges imposed by your country's regulations. These fees are the responsibility of the recipient and are not included in your order total or shipping costs. We declare all packages at their full value and cannot mark items as gifts to avoid duties. We recommend checking with your local customs office for potential charges before ordering if this is a concern. Please note that customs processing times may add to your overall delivery timeframe.